At eVaulthub ("we," "us," or "our"), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website at https://tools.evaulthub.com and use our URL shortening services.
1. Information We Collect
1.1 Information You Provide Directly
When you create an account, contact us, or use our services, we may collect the following information:
- Account Information: Your name, email address, and password when you register for an account.
- Contact Information: Your name, email address, and message content when you reach out through our contact form.
- Payment Information: If you subscribe to a premium plan, billing details are processed securely by our third-party payment processors (such as Stripe or PayPal). We do not store your full credit card details on our servers.
1.2 Information Collected Automatically
When you visit our website or use our link shortening tool, we automatically collect certain technical data:
- Log Data: IP address, browser type and version, operating system, referring/exit pages, date and time stamps, and clickstream data.
- Link Analytics: When someone clicks a shortened link, we record the click timestamp, approximate geographic location (country/city level), device type, browser, and referrer URL. This data is presented to the link creator in aggregate form.
- Cookies: We use cookies and similar tracking technologies to maintain your session, remember your preferences, and analyze site usage patterns. You can manage cookie preferences through your browser settings.
2. How We Use Your Information
We use the collected information for the following purposes:
- Service Delivery: To provide, maintain, and improve our URL shortening, QR code generation, and bio page services.
- Analytics: To generate click analytics and performance reports for your shortened links.
- Communication: To send you service-related notifications, respond to your inquiries, and provide customer support.
- Security: To detect and prevent fraud, abuse, spam links, and unauthorized access to our platform.
- Legal Compliance: To comply with applicable laws, regulations, and legal processes.
3. Cookies and Tracking Technologies
Our website uses the following types of cookies:
- Essential Cookies: Required for the website to function properly, including session management and authentication.
- Analytics Cookies: We use Google Analytics to understand how visitors interact with our site. Google Analytics collects data anonymously and reports website trends without identifying individual visitors.
- Advertising Cookies: We may display advertisements through Google AdSense or similar advertising networks. These services may use cookies to serve relevant ads based on your browsing history.
You can control cookie settings through your browser. Disabling cookies may limit certain features of our website.
4. Third-Party Services
We may share your information with the following categories of third-party service providers:
- Hosting Providers: To host and serve our website infrastructure.
- Payment Processors: To handle subscription payments securely.
- Analytics Services: Google Analytics for website usage analysis.
- Advertising Partners: Google AdSense for displaying relevant advertisements.
- Email Service Providers: To send transactional and service-related emails.
We do not sell, trade, or rent your personal information to third parties for their marketing purposes.
5. Data Retention
We retain your personal information for as long as your account is active or as needed to provide you with our services. Link analytics data is retained for the duration of the link's existence. If you delete your account, we will delete your personal data within 30 days, except where retention is required by law.
6. Your Rights
Depending on your location, you may have the following rights regarding your personal data:
- Access: Request a copy of the personal data we hold about you.
- Correction: Request correction of inaccurate or incomplete information.
- Deletion: Request deletion of your personal data, subject to legal obligations.
- Portability: Request a copy of your data in a machine-readable format.
- Opt-Out: Opt out of marketing communications at any time.
To exercise any of these rights, please contact us at support@evaulthub.com.
7. Data Security
We implement industry-standard security measures to protect your personal information, including SSL/TLS encryption for data in transit, encrypted storage for sensitive data, and regular security audits. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.
8. Children's Privacy
Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child under 13, we will take steps to delete that information promptly.
9. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure that appropriate safeguards are in place to protect your data in accordance with this Privacy Policy and applicable data protection laws.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on this page with a revised "Last Updated" date. Your continued use of our services after any changes constitutes your acceptance of the updated policy.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:
- Email: support@evaulthub.com
- Website: https://tools.evaulthub.com/contact